Automotive Service Advisor | Weekends Off & Full Benefits | New Braunfels

Job Title:Automotive Service Advisor / WriterLocation:  1760 Hwy 46 West New Braunfels, TX 78132Job Overview:Be a part of the team at a top level Christian Brothers Automotive Shop. We are an extremely busy shop top 10% out of almost 300+ CBA shops. We are looking for talent to help us serve our guests in the best way possible.As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.  Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.Responsibilities include, but are not limited to:Greet every guest that enters our facility with hospitality and respectPresent the best solution to properly repair our guest’s vehicle in a way that is easy for them to understandManage the store’s workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store, yourself, and the guestDirects, coordinates, and participates in performing guest service activitiesShuttle guests as neededEnsure that all repairs are performed to proper specificationsWork together as a team and assist other employees as neededOther duties as assigned